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VoIP Glossary

     Analog Phone

     API  - Application Programming Interface

     Appointment Reminder

     Auto Attendant

     ATA - Analog Telephone Adaptor

     Bandwidth

     Busy Lamp Field

     Cloud Forwarding

     Call Parking

     Call Transfer

     Call Recording

     CCaaS (Contact Center as a Service)

     Cloud Communications

     Cloud Telephony

     Codec

     Collaboration

     CPaaS (Communication Platform as a Service)

     DaaS (Device as a Service)

     Data

     E911

     eFax (Electronic Fax)

     Find Me / Follow Me

     Geo-Redundant Platforms

     Hosted PBX

     Hunt Group

     Hybrid Cloud

     IaaS (Infrastructure as a Service)

     IP Address

     IVR (Interactive Voice Response):

     Multi-Tenancy

     Number Porting

     Online Whiteboard

     PBX (Private Branch Exchange)

     Presence Status

     Private Cloud

     Public Cloud

     Screen Sharing

     SIP (Session Initiation Protocol) Trunking:

     Soft Phone

     SMS Texting

     Time-Based Routing

     UCaaS (Unified Communications as a Service)

     Virtual Queuing

     Video Conferencing

     Voicemail to Email Transcription

     VoIP (Voice Over Internet Protocol)

     99.999% Uptime

Prepare Your Network

   Introduction

   Is Your Network Ready

     Introduction to the Wide Area Network

 Bandwidth Calculator

NUSO UCaaS Reference Architecture

Network Components

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Switch

Desktop Phone

Soft Phone

NUSO Network Components and Services

NUSO Managed Routers and Switches

Supported Routers

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Virtual LANs (VLAN)

Quality of Service (QoS) Classifications and Traffic Treatment Policies 

DNS

NAT

Whitelisting of Domains, IP Addresses, and Ports 

Wireless Networks

Small Networks / Remote Offices

Software Defined Networks and SD-WAN Networks

Service Lookup Tool

About

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Blog

NUSO at TeamLogic IT Owners Summit 2019 Recap

Why Modern Law Firms Are Embracing Video Conferencing Tools

UCaaS Providers in Manhattan: NUSO Making Moves in New York City

NUSO at The ASCII Group IT Success Summit Toronto

"SIP/Hosted - Easier Than You Believe" Florida Event Recap

5 Benefits of Call Recording for Growing Businesses

NUSO is a Finalist for the UC Today Awards 2019!

How Contact Center Can Help Your Small Business

VoIP Buying Guide for Small & Medium Businesses
 
NUSO at The ASCII Group IT Success Summit Chicago Recap
 
6 Reasons Why Your Business Should Switch to VoIP

11 Extraordinary VoIP Features That Will Transform Your Business Part 1 

11 Extraordinary VoIP Features That Will Transform Your Business Part 2

NUSO at Channel Partners Expo 2019 Recap

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API License Terms & Conditions

Electronic Disclosure Statement Terms and Conditions

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NUSO Policy and Program Documents

Acceptable Use Policy

Disclaimer and Intellectual Property Statement

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FCC Number Port Information

NUSO Taxes, Fees & Surcharges

Description of Taxes, Fees and Surcharges