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Contact Center as a Service
Deliver a state-of-the-art contact center solution without unnecessary complexity or costs. Designed to integrate seamlessly into customer business applications and use existing customer data to enhance profitability and improve service delivery. CCaaS prepares you for the challenges of today’s critical customer care requirements.

Streamline And Improve Your Customer Service Delivery

Experience advanced features like integrated chat, IVR, overflows, skills-based routing, workload balancing, virtual queuing, and call recording with PCI Compliance. CCaaS offers virtually unlimited call routing options, including skills-based routing, where calls are automatically sent to the agent best qualified to resolve the problem.

Features & Benefits

Analytics & Reporting
Insights for historical and real-time performance - access from anywhere on your smart device.
Chat
Keep in touch anywhere with chat applications integrated directly into your business software.
Enhanced Experience
Quickly respond to your customers in real-time with advanced communication tools.
Custom Displays
Your business is unique. Your dashboard should be too. Customize your dashboard to meet the unique demands of your company.
Reliable
With 99.999% up-time and reliability, our geo-redundant data centers ensure your business never slows down.
Flexible & Scalable
You have the flexibility to scale up or scale down based on your workplace needs.

NUSO SaaS solutions are available and sold through our Authorized Partners.

  • FIND A PARTNER
  • Want to learn how NUSO services can transform your business? Contact us today and we'll connect you with one of our Authorized NUSO Resellers.
  • Find a Partner
  • PARTNERS
  • Login to your Partner Account at nuso.marketspace.cloud where you can access sales and marketing materials, along with our simple quoting tool.
  • Partner Login