As you know, people have access to advanced technology like never before. In fact, 85% of adults carry a smartphone with them wherever they go. While these minicomputers can help people with their everyday needs, they also connect us in ways that were unimaginable 50 years ago or even 5 years ago.
Not only do cell phones connect people to people, but they can also connect people to businesses. Businesses are now taking advantage of SMS messaging to reach their customers. And it has been a complete game-changer. Throw in message scheduling, and a business has a powerful tool to both simplify and synthesize their customer relations.
Message scheduling for your customer’s business can be a game-changer for your clients as well. Scheduling messages ahead of time can save your clients’ time and energy, allowing them to focus on promoting and improving their business in other ways.
What is SMS Messaging?
SMS stands for short message service and has been around since the 80s. The terms SMS messaging and text messaging are interchangeable. However, it is important to note that multi-media messaging is not interchangeable. SMS holds less data and does not include the imagery that multi-media messaging does.
SMS Messaging for Businesses
SMS messaging for business is when a company reaches out to its customers through text messaging. These messages can be informative as well as promotional. That means that companies can send appointment reminders and product updates along with special events and special discounts for customers.
How Does Message Scheduling Work?
Message scheduling gives a business freedom when it comes to messaging. The composer of the message uses a cloud-based communications platform to create its message. Through the program, the composer can choose when this message will go out – down to a specific date, time, and time zone. Through this programming, the composer can also create automated messaging that can be sent once or sent multiple times.
5 Benefits of Business Messaging
There are many benefits to business messaging and message scheduling. With the proper use, your clients will be able to improve their customer experience while lightening their workload at the same time.
High Open Rate
As stated above, most adults always carry their cell phones with them. Because of their close proximity, text messages have a 99% open rate. This open rate is much higher than any other form of communication from businesses to clients.
Customers can opt-in or opt-out of receiving messages from the company. This allows customers to have ultimate control over their “inbox”. When your customers give their clients the choice to receive this messaging, they are building trust with their customers.
When your customers use message scheduling, they can send messages even when they are not physically working. If your customers have any time off from work coming up, they can utilize message scheduling to keep their business running while they are out of the office.
One of the major perks of message scheduling is automation. Once your customers set up the automated message, they can literally never worry about it again. Similar to setting call rules, your customers can also set automated message rules. These rules can cover everything from scheduling appointment reminders to follow-up messaging.
Security is always a major concern with modern technology. One of the best benefits of business messaging is that platforms now offer encryption for messaging. Encryption protects your data by scrambling your message into an unreadable format until the intended recipient receives the message. Protecting both the sender and recipient.
Better Message Scheduling with SimplyConnect
Message scheduling has never been easier with NUSO’s SimplyConnect. NUSO’s SimplyConnect has all the features your clients need to schedule their business messages in advance. When you educate your clients on how to use message scheduling, you will be adding another layer of value to your offering. NUSO’s SimplyConnect has everything your clients need to run a smooth and effective business messaging campaign.
Contact us today at 844-438-NUSO (6876) to start offering your clients a better way to send business messages with NUSO SimplyConnect.