NUSO Call Analytics
Advanced and actionable insights to help you manage and measure call performance to grow your business.
ADVANCED UC REPORTS
NUSO Call Analytics is an advanced reporting system that empowers you with all the key information on how your service is performing.
Take advantage of standard template reports or create your custom ones. Thanks to Microsoft Power BI® integration, data can easily become precious insights to improve your service and business.
The solution is compatible with legacy PBXs and Microsoft Teams™.
Choose Your Module
NUSO Call Analytics delivers access to different sets of reports available in CSV or PBIT for Microsoft Power BI. The solution is available in 3 different modules, according to which type of data you need to analyze.
Can’t see the report you need? No problem, you will have direct access to the database, to create your own reports any time you need to.
CONTACT CENTER MODULE
This module helps you improve both your service and your team performance:
ENTERPRISE ACCOUNTING MODULE
This module helps you analyze the phone traffic divided per each cost center:
COMPLIANCE RECORDING MODULE
This module helps you analyze your recorded conversations, to help you: