Business Class Text Messaging
What is SimplyConnect?
A cloud-based enterprise messaging application that lets your customers send and receive text messages from any number. With white label branding options, there are many ways for any business to grow.
SimplyConnect
SimplyConnect from NUSO Wins TMC 2022 Product of the Year Award for Business Messaging
The award honors the most innovative unified communications products and solutions available over the past twelve months as judged by the editors of TMC’s INTERNET TELEPHONY magazine.
Your customers want a messaging option. Now you can give it to them with SimplyConnect!
As the world becomes increasingly mobile, your business should too. Leverage the power of mobile messaging by including SMS and MMS in your marketing and customer service efforts.
SimplyConnect provides nationwide text- enablement for any U.S. based number through a user-friendly platform and API Integrations.
Brand your messaging platform your way. Professionalize your messaging platform with your own brand through NUSO’s white label capabilities. Populate your brand style throughout the entire program. You can package to meet the needs
of your customers and the end users.
Why SimplyConnect?
SimplyConnect is a comprehensive cloud messaging solution that lets you send and receive SMS and MMS messages from your business phone numbers, including traditional landlines. Use existing business phone numbers, or obtain new numbers, to connect with customers opening new communication avenues that reinforce your brand. Reach customers in their preferred medium: TEXT! With many features, SimplyConnect is the latest communication weapon for business.
How is SimplyConnect Implemented?
Simple and fast. Use an existing number or procure a new number from NUSO. Then, sign into your portal from any browser or download the application to your iOS or Android phone. Start sending and receiving SMS and MMS messages on your local business number or your toll-free number.
SimplyConnect Capabilities
SimplyConnect – Client Message Management
Converse directly with clients using SimplyConnect. Build report and increase the effectiveness of staff by using a One-to-Many and Many-to-One model. Send message blasts and archive historical conversations for later, simply with SimplyConnect. Convenient and ready-to-use application that can be re-branded with your logo and name.
Whether your customers are using NUSO’s SimplyConnect for marketing campaigns, customer outreach, or for customer support, they can:
TEXT-ENABLE CURRENT NUMBERS
Use your existing business phone number to contact customers via SMS and MMS messaging app
Engage Customers with Text
Text promotions, track responses and ROI, and utilize customizable templates to make texts more personable
Set Auto-Responses
Automatically respond to customers 24 hours a day with customized and suggested text responses
Monitor Messages
Save customer contact information in a searchable database and schedule recurring messages
Manage Contacts and Schedule Messages
Text promotions, track responses and ROI, and utilize customizable templates to make texts more personable
Resolve Customer Issues
Maintain records and history of customer interactions for issue resolution or new opportunities
Ensure Compliance
Send text messages that adhere to CTIA, telecom industry organization that defines messaging Best Practices and guidelines
Grow your portfolio
By adding an enterprise class texting solution to your portfolio toolkit, you create a more enticing offering and expand your potential reach.
Business Texting Facts:
Texts are more Engaging and Preferred
99% are opened by users
95% of texts are read in less than 3 minutes
45% of texts receive a response
90% of consumers want to use texting to reach businesses
Benefits for Service Providers:
If you want to provide a truly Unified Communications (UC) solution to your customers, adding a messaging solution is a must.
Integrating NUSO SimplyConnect into your UC offering can:
