Business Class Text Messaging

What is SimplyConnect?

A cloud-based enterprise messaging application that lets your customers send and receive text messages from any number. With white label branding options, there are many ways for any business to grow.

SimplyConnect

SimplyConnect from NUSO Wins TMC 2022 Product of the Year Award for Business Messaging

award shield with red border and text unified communications product of the year award

The award honors the most innovative unified communications products and solutions available over the past twelve months as judged by the editors of TMC’s INTERNET TELEPHONY magazine.

Your customers want a messaging option. Now you can give it to them with SimplyConnect!

As the world becomes increasingly mobile, your business should too. Leverage the power of mobile messaging by including SMS and MMS in your marketing and customer service efforts.

SimplyConnect provides nationwide text- enablement for any U.S. based number through a user-friendly platform and API Integrations.

Brand your messaging platform your way. Professionalize your messaging platform with your own brand through NUSO’s white label capabilities. Populate your brand style throughout the entire program. You can package to meet the needs of your customers and the end users.

Why SimplyConnect?

SimplyConnect is a comprehensive cloud messaging solution that lets you send and receive SMS and MMS messages from your business phone numbers, including traditional landlines. Use existing business phone numbers, or obtain new numbers, to connect with customers opening new communication avenues that reinforce your brand. Reach customers in their preferred medium: TEXT! With many features, SimplyConnect is the latest communication weapon for business.

How is SimplyConnect Implemented?

Simple and fast. Use an existing number or procure a new number from NUSO. Then, sign into your portal from any browser or download the application to your iOS or Android phone. Start sending and receiving SMS and MMS messages on your local business number or your toll-free number.

SimplyConnect Capabilities

  • Company Text Messaging
  • Send auto-responses that are triggered by keywords
  • Maintain and search archive of customer communications for your business messages
  • Create shared numbers that can be accessed by teams, e.g. customer service
  • Respond to texts they’re already receiving
  • Engage your entire audience by messaging your customers at scale and easily engage in 2-way conversations in the platform
GIF of SimplyConnect platform interface and texts appearing on screen

SimplyConnect – Client Message Management

Converse directly with clients using SimplyConnect. Build report and increase the effectiveness of staff by using a One-to-Many and Many-to-One model. Send message blasts and archive historical conversations for later, simply with SimplyConnect. Convenient and ready-to-use application that can be re-branded with your logo and name.

flow graphic arrows direction of phone numbers to orange head with headset on below group of orange head icons arrow grouping around to a phone number

Whether your customers are using NUSO’s SimplyConnect for marketing campaigns, customer outreach, or for customer support, they can:

Texting is Engaging - NUSO SimplyConnect
TEXT-ENABLE CURRENT NUMBERS

Use your existing business phone number to contact customers via SMS and MMS messaging app

Engage Customers with Text

Text promotions, track responses and ROI, and utilize customizable templates to make texts more personable

Set Auto-Responses

Automatically respond to customers 24 hours a day with customized and suggested text responses

Monitor Messages

Save customer contact information in a searchable database and schedule recurring messages

Manage Contacts and Schedule Messages

Text promotions, track responses and ROI, and utilize customizable templates to make texts more personable

Resolve Customer Issues

Maintain records and history of customer interactions for issue resolution or new opportunities

Ensure Compliance

Send text messages that adhere to CTIA, telecom industry organization that defines messaging Best Practices and guidelines

Grow your portfolio

By adding an enterprise class texting solution to your portfolio toolkit, you create a more enticing offering and expand your potential reach.

Business Texting Facts:

Texts are more Engaging and Preferred

OPEN RATE
0

99% are opened by users

ENGAGEMENT RATE
0

95% of texts are read in less than 3 minutes

INTERACTION RATE
0

45% of texts receive a response

USERS PREFER
0

90% of consumers want to use texting to reach businesses

  • 6.65 billion people have smartphones in 2022
  • Around 83.72% of the world’s population owns smartphones.
  • Not only that, but roughly 7.3 billion people own a phone (both smart and feature phones) that can receive messages. That’s about 92% of the global population.
  • Texting is 3X faster than calling
  • Average text response time is 90 second or less
  • Text messages are read in under 2 seconds on average

Benefits for Service Providers:

If you want to provide a truly Unified Communications (UC) solution to your customers, adding a messaging solution is a must.

text SIMPLY over orange wave text CONNECT below orange wave logo for SimplyConnect

Integrating NUSO SimplyConnect into your UC offering can:

  • Differentiate you from other service providers
  • Add value to your current PBX offering ensuring long-term customer loyalty
  • Drive more digital revenue with personalized mobile messaging
  • Enhances your messaging feature set
  • Expanding your portfolio of services
  • Tracking and reporting customer message usage and campaign statistics
  • Business continuity for your customers answer questions, get more reviews and close deals – all from your cell phone.