Contact Center
NUSO’s cloud-based Contact Center as a Service – CCaaS provides the necessary tools for customer service teams without unnecessary complexity or costs.
Streamline And Improve Customer Service Delivery with NUSO Contact Center as a Service – CCaaS
NUSO Contact Center is designed to integrate seamlessly into customer business applications and use existing customer data to enhance profitability and improve service delivery. Experience advanced features like integrated chat, IVR, overflows, skills-based routing, workload balancing, virtual queuing, and call recording with PCI Compliance. NUSO Contact Center offers virtually unlimited call routing options, including skills-based routing, where calls are automatically sent to the agent best qualified to resolve the problem.
Features of NUSO Contact Center as a Service – CCaaS
Benefits
Business Intelligence
Answer Customers During First Contact
system – Information Lives in Same Place
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