UNIFIED COMMUNICATIONS

UNIFIED COMMUNICATIONS

An all-inclusive phone system at a lower cost.

NUSO UC is an enterprise-grade, all-in-one business solution that combines Voice, Mobility, Messaging, Presence, Conferencing, and Collaboration. This empowers your workforce with the convenience of working anywhere with internet access: at the office, at home, or on the road. NUSO UC gives you a reliable, flexible, and easy-to-use service at a lower cost.

Work from the Office, Home, or the Road with Unified Communications

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We deliver several advantages for organizations including increased productivity, cost savings, higher customer satisfaction, and improved responsiveness all within our secure, intuitive platform.

Your customers no longer have to worry about switching from different apps just to work together. Our Unified Communications platform includes enterprise grade voice, secure video conferencing, contact centers, and collaboration tools.

Unified Communications empowers your business to work anywhere, anytime with Phone, Instant Messaging, Video, Conference, and Collaboration with over 200 features designed to power your company’s communications seamlessly.

NUSO’s cloud-based contact center provides the necessary tools for customer service teams without unnecessary complexity or costs.

NUSO SIP Trunking offers significant cost savings while enabling enhanced customization and flexibility. Connect your legacy phone system to modern tools and features.

A cloud messaging application that allows your customers to send and receive SMS and MMS messages from any number, including traditional landlines and toll-free numbers.

SimplyConnect

A cloud-based enterprising messaging application that lets your customers send and receive text messages from any number. With custom branding white label enterprise features, there are many ways for any business to grow.

Instant Messaging

Messaging means instant and easy communication. Open Market conducted a survey that found that at least 75% of Millennials would prefer text messages when it comes to scheduling/verifying appointments, deliveries, and even coupons.

SMS / MMS

Enhance your customers’ engagement with messaging with P2P and A2P features which allows them to send and receive messages quickly, reliably and securely. Providing you access to a network that will allow custom integrations via APIs in our CPaaS platform.

NUSO provides total access for our customers, giving them the ability to work from the office, home, or the road through our desktop and mobile applications. This allows improved productivity by connecting employees across a single building or across the world. Our tools help companies work in real-time by hosting meetings, changing presentations, or using our integrated whiteboard for brainstorming.

VIDEO CONFERENCING

NUSO also enables work flexibility by giving our users the power to connect from the office, home, or the road.

SCREEN SHARE TOOLS

Screen share tools make it possible for individuals to work together without having to worry about paperwork or sending emails back and forth. Now anyone can get straight to work with a simple click of a button in the collaborative tool.

Scheduled Meetings

Schedules allow you to select a date and time for the event in advance, as well as make a list of participants. The system will automatically establish a video conference and invite participants. It is also possible to automate the recurrence of the event.

Scaled meetings

Up to 100 participants per meeting

NUSO IPFax is easy, secure, and convenient. Streamline your workplace, and never pay for fax equipment again. Easily fax documents too large for email like presentations, contracts, or user guides.

Fax over ATA

A telephone adapter (ATA) connects a standard telephone to a computer or network so that the user can make or receive Internet calls. Converting an analog fax signal into a VoIP signal is the most advanced and reliable method of ensuring the highest quality fax transmission available today.

  • Business Phone for desktop, mobile
  • Instant Messaging
  • Video/Audio Conferencing
  • Real-time Collaboration tools
  • Business Phone for desktop, mobile
  • Instant Messaging
  • Real-time Collaboration tools
  • Call Recording
  • Presence Status
  • Auto-Attendants
  • Video/Audio Conferencing
  • Ring Groups / Departments
  • Find Me / Follow Me
  • Online PBX Controls
  • Custom greetings
  • Voicemail Transcription
  • Softphone
  • Music on Hold
  • Time-Based Routing
  • Call Queues
  • Many more
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How we can empower you and your business to work from anywhere.

Powerful Features

NUSO’s Unified Communications suite provides a feature-rich, intuitive experience designed to strengthen our customers’ business. With hundreds of features, a clean specific and unique customer experience can be created. Our cloud services meet the customers where they live, whether operating over public, private, or hybrid networks.

Cost-Savings

Switching to NUSO Cloud UC provides significant savings on overall capital expenditure by eliminating the need for expensive equipment. Customers can use their current computer, tablet, or smartphone device to connect with the office.

Quality and Reliability

Our reliability is one reason we have one of the lowest industry churn rates. Our geo-redundant data centers protect against disasters while ensuring business continuity and overall increased reliability.

Collaboration

Today’s customers need the ability to work anywhere. With NUSO Collaboration, employees can work on any device, across the entire organization, even when they’re at home, the office, or on the road.

Features

Our Collaboration provides simple online meetings, group messaging, and a software-defined video conference solution into one easy-to-use platform. Our solution offers the best video, audio, and wireless screen-sharing experience across Windows, Mac, Chrome OS, iOS, and Android.

Use our team collaboration tools to increase productivity and better delight your customers. Your business potential is unlimited. Shouldn’t your Unified Communications be the same?

computer monitor on screen zoom meeting integrative with messaging chat box and participant box

Interactive File Sharing: Share files and screens. Edit documents directly from the share-screen interface with Interactive whiteboarding tools.

Instant Messaging: Securely engage coworkers, send documents, and know your colleague’s availability before sending a message.

Desktop: Access all of your Collaboration features in one place. With our desktop application, users can start or join a 100-person meeting with crystal-clear, face-to-face video, high-quality screen sharing, and instant messaging.

Mobile Ready: Work with your team on your iOS or Android device. Make and receive calls with your business number, create or join conference calls, and get projects done faster with real-time collaboration.

Benefits

  • CLEAR HD VIDEO AND VOICE: Experience superior call quality and crystal clear video with NUSO Collaboration. Say goodbye to annoying repetition and dropped calls.
  • STRONGER TEAMWORK: It’s never been easier to work together across departments, locations, or areas with NUSO Collaboration.
  • COST SAVINGS: By using many of NUSO’S collaboration tools such as instant messaging and video conferencing, business travel and in-person meetings costs can be reduced.
  • EMPOWERS REMOTE WORK: Remote and hybrid workers can stay connected with voice, video, messaging and many other collaboration tools that transform the way your team communicates seamlessly.

CRM Integration

NUSO can help streamline your customer’s communications, so they spend less time searching for information and more time focusing on their business. NUSO works with the most popular integrations including Salesforce, Zoho, Hubspot, and Zendesk.

logos hubspot zoho zendesk salesforce and microsoft

Featured Integrations

Our platform integrates with leading programs to simplify your customer’s workday.

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Salesforce

Boost your customer service with NUSO communications and Salesforce. Stop wasting time searching for customer information, and focus on delivering a better experience.

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Zoho

 Zoho provides a wide range of applications that can integrate with NUSO’s platform. Connect your Zoho projects to NUSO for greater efficiency.

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Hubspot

 Help your internal teams work better together with Hubspot and NUSO. Share data across departments, and use less login.

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Zendesk

Build a better experience for your customers and employees by connecting your Zendesk account with NUSO.

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Outlook

Connect Outlook to easily schedule meetings and events to your calendar.

Full Communications and Data Equipment Support

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Communications and data equipment as a service: an end-to-end approach to device management and support.

NUSO’s Device as a Service simplifies both your CAPEX spending and IT management so you can stay focused on your business. Seamlessly package NUSO service with phone equipment for a single, ongoing subscription price. Don’t worry about future maintenance costs. NUSO makes it easy.

FEATURES & BENEFITS

Simplified – One contract. One provider.

Scalable – As your business evolves, you can add or remove work phones as needed.

Lower Cost – Only pay for what you need. One price covers the cost of service, equipment, and replacement.

Device Refresh – Refresh devices more quickly and easily upgrade to the latest technologies.

Infrastructure as a Service

Replace physical resources with virtual resources that are hosted and managed over the Internet. Applications next to the communication network where they belong – purpose-built cloud.

  • Better Customer Communications – Connect with customers and employees
  • Developer APIs ready to customize for your specific business needs
  • Easily Develop: IT professionals can devote more time to important projects instead of infrastructure management and maintenance.
  • Multi-Tenancy: Separate, secure environments allow multiple users to use services at the same time.
  • Lower Costs: On-demand availability and agility, allows companies to quickly develop and deploy new products and services.
  • World-class Support: The NUSO Team works closely with our partners to ensure they have the training and knowledge to deliver for their customers. No outsourced training for our clients.
  • Scalable: Quickly scale capacity up and down based on business needs.
blue cloud with IaaS in cloud linking network to mobile servers

Communication Platform – CPaaS

Unify and Simplify Your Communications with CPaaS (Communications Platform as a Service)

Reach your customers where they live and work. Connect with SMS Texting, Mass Announcements, Complex Auto Attendants, Call Queues, and other customizable features.

Our CPaaS Platform is designed to make managing your numbers and communication features as simple as possible.

From our API library to our instant number provisioning and porting, we’ve removed the complication from communication.

dotted line rectangle enterprise buildings on top communication icon in middle with application icon on bottom
blue cloud icon with cpaas white text user interface icon next to cog icon API
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blue circle white text NUSO network service 4 circles with lines connecting each

Our CPaaS platform focuses on meeting three major communication needs:

  • Simple Number Management
  • API Connectivity
  • SMS and MMS Enablement
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Sign up to become an Authorized Partner today!

All partners get their own Channel Account Manager who works exclusively with them to learn their business offering full support.

Find an Authorized Partner to get NUSO services

Find an Authorized Partner to Get NUSO Services Today! Contact us today and we’ll connect you with one of our Authorized Partners