NUSO at ASCII Raleigh SMB IT Success Summit Recap

The ASCII SMB IT Success Summit rolled down a tobacco road in Raleigh, North Carolina for another exceptional event. This was ASCII’s first venture into this southeast marketplace, and it proved beneficial. Over 60 great MSP and IT companies were present to learn more about helping serve their customers. We had some great conversations around NUSO’s business model and how vital telecom is to the Channel and an MSP’s product portfolio.

Our excellent business development team, Jen and Phil, were available to talk about the benefits of partnering with NUSO and how our strategy supports our partner community. It was nice to have current NUSO partners at the event who help validate our story. Nothing better than hearing directly from someone who teams up with us regularly.

Why Our Partners do Business with Us and What Impressed MSPs at ASCII

We are 100% channel-focused with partners in mind. We never sell directly to the end-user. Our strong partner relationships are core to our business.

Strong commission structure. We let our partners control their own margins. We will never publish our pricing on our website.  This allows the partner to set their own pricing to help grow their business.

Communication tools improve partners customer satisfaction.  Partners are impressed with our feature-rich unified communications suite, and integrated mobile app, call, chat, video, screen sharing, and collaboration that are now under one platform. Their customers don’t have to jump between multiple programs and devices to get work done.

Our intuitive management portal helps our Partners. The NUSO management portal is designed to help our partners manage all aspects of their clients’ services. With our single sign-on web portal, they have access to all their clients’ phone services elements. Provision can take place in less than two minutes with a new phone number they select. They can see instant updates of the number porting in the NUSO Portal. Partners can change a client’s call routing inside our management tool.

We have 97%+ customer support satisfaction. Our top-notch customer support service is always available 24/7 to support our Partners. All NUSO Customer Support employees are certified on the platform and fully capable of helping our Partners or their customers.

Congrats to Jason Polburn of blue line technologies, the WINNER of a $500 Gift Card. Thank you to those that attended and stopped by our booth to inquire about our cloud communications solutions. If you missed this event, contact our Business Development Team to learn more about our solutions.