Plaque: NUSOflex Wins Backup and Disaster Recovery Solution award.

NUSOflex Honored with Backup & Disaster Recovery Award

NUSOflex received the Backup and Disaster Recovery Award by Cloud Computing magazine in January 2024. NUSO is honored by the recognition from TMC for our solution ensuring redundancy on local, inbound voice calling. NUSOflex delivers an additional layer of redundancy to keep businesses on our cloud communications network connected. 

The Cloud Computing Backup and Disaster Recovery Award recognizes technologies and vendors that have built cloud solutions that empower businesses and organizations of any size, small or large, to remain active and productive under even the most challenging conditions, minimizing lost business opportunities.

Cloud Computing + NUSOflex

“Recognizing excellence in the advancement of cloud computing technologies, Cloud Computing magazine is proud to announce NUSOflex as a recipient of the Cloud Computing Backup and Disaster Recovery Award,” said Rich Tehrani, CEO, TMC. “NUSO is being honored for their achievement in bringing innovation to the market, while leveraging the latest technology trends.”

NUSOflex ensures uninterrupted business communications by providing redundancy for inbound voice calls. The solution quickly reroutes communications within minutes to avoid any impairments in the PSTN, which can typically take up to 8-12 hours to fix. This results in minimal disruption to business operations, making it a reliable choice for businesses of all sizes.

Using AI for Reliable Voice Calling

Machine Learning provides a key component of NUSOflex, enhancing the feedback loop to improve the forecasting and recognition capabilities of the solution. This AI technology helps enable NUSOflex to be an “evergreen solution,” engineered to evolve with emerging telephony technologies and infrastructures. NUSO’s engineers and network teams continuously monitor  and implement updates to NUSOflex to boost overall performance.

Only NUSOflex delivers a fourth layer of redundancy for voice calls, adding resiliency for Local Inbound Calling.

a diagram showing the four stages of Redundancy and reliability geographic redundancy inbound Outbound calling for calls

NUSOflex was built and tested by experienced network monitoring teams. By incorporating machine learning technology, the solution can quickly identify, repair, and mitigate service interruptions.

Disaster Recovery and Business Continuity

The number of natural or man-made disasters are on the rise, impacting hundreds of businesses every year around the globe. Combining this factor with increasingly complex, interwoven communications infrastructure, it’s no wonder there is an element of serious concern in any business or organization about the resiliency of their data and communications infrastructure. One key is to create a robust business continuity strategy before these events occur.

Whether it’s a fire, flood, cyber attack, or a global pandemic, having a business continuity plan in place can make the difference between being wiped out, just surviving, or thriving in the face of a disaster.

NUSO Cloud Communications

All NUSO products and services are designed with redundancy, disaster recovery, and business continuity as major considerations. Cloud Attendant and Cloud Voicemail were developed to extend a new layer of reliability for those organizations and businesses using SIP Trunking technology for their telephony services.

NUSO Bridge for Microsoft Teams addresses a need identified by multiple partners and customers who are looking to unify their communications into the Microsoft Teams™ platform, but wanted more phone features and an added level of redundancy in case of a Teams system outage. 

From Unified Communications to CPaaS enablement, NUSO offers a robust suite of enterprise-class communications products and services engineered to the highest standards of reliability, and customizable to fit the needs of any-sized business. This Backup and Disaster Recovery Award for NUSOflex assures us we’re on the right path. 

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